Accounts are a mess

There is a recurring problem at Afrihost where my hosting invoices are not going of my account. My ADSL invoices which are linked to same account always goes through successfully.<br> I phoned on Thursday night to log the call and the operator said that the accounts manager would personally phone me back on Friday. I haven't received the call.<br> I have recorded all my phone calls with Afrihost to proof their incompetency.<br> The same issue happened in Feb and ended up manually fixing the issue as Afrihost's accounts department was too *********** to fix the matter.<br> Everybody out there do yourself a favour and don't join Afrihost unless you are prepared to work with empty promises and spent hours solving a simple billing issue.<br> I would be ashamed if I was the heading-up the accounts department at Afrihost.