1 reviews | Active since Sept 2016
I WAS SURPOSSED TO TAKE OVER SOMEONES ELSE ACC WHICH NEVER HAPPENED THEY CANCELLED IT BUT THEY PAIDED ME BACK THEN ALL OF A SUDDEN THEY TRY TO DEBIT MY ACC WITH MONEY FOR SERVICES I DONT HAVE AND SENDING EVERY WEEK AND MONTH A MAIL TELL ME THAT THEY GOING TO SUSPEND MY SERVICES WHICH I DONT HAVE AS I'M WITH ANOTHER COMPANY AND VERY
I EMAILED THEM MANY TIMES AND THERE RESPONCE IS Account Settlement Required
OR Good Afternoon Willem
Hope you are well this afternoon
Thank you for your email please note if you no longer require a service you need to submit a cancellation on client zone.
Cancel your Fibre services > Log into ClientZone. > Click on the ‘Connectivity’ tab. > Select your Fibre package from the list on the right hand side. > Click on the ‘Edit Package’ button. > Complete the details in the ‘Cancel this Service’ section on the right-hand side. > Click on the ‘Cancel this Service’ button.
Please note: One calendar month cancellation notice is required. Clients will have until 23:00 on the last day of the month to submit the cancellation. Should a client submit a cancellation after 23:00 on the last day of the month, the effective cancellation date will be in two months.
Have a great day further, please advise if you need any further assistance
Kind Regards
Afrihost.com Pure Internet Joy!
Please visit your Afrihost Client Zone, https://clientzone.afrihost.com to activate your account, update your details, make changes to your account and packages and much much more.
WHEN I SPEAK TO SOMEONE THEY SAY JUST EMAIL ***
BUT NO LUCK
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