SM
Stevan M

1 reviews | Active since May 2011

28 Jan 2015, 09:10

Account Paid, but still deactivated

I owed R265 on my Afrihost account. <br> <br> Paid the account via EFT as arranged with accounts department.<br> <br> The proof of eft payment was sent to the accounts department yesterday morning before 9 am.<br> <br> I have since logged three support tickets ***4 / ***5/ ***0 with no response.<br> <br> When will my website be reactivated?<br> <br> I expect this lack of service from Host*** and not from Afrihost?<br> <br> What is going on there?<br> <br>

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Replies (1)
Afrihost.com
Afrihost.com's reply28 Jan 2015, 09:24
Official
Hello andrewcpt,

We are sincerely sorry that your site is not up and running.

We have checked our records and no proof of payment was received in order forfor us to reactivate your products. Please email valid proof to *** and CC *** so that we can arrange for your services to be restored as quickly as possible.

Kind regards

The Afrihost Team