Account number A***0

I app**** on 6th June to switch from Vodacom to Afrihost fibre from 1st July and informed the agent that, as we run a business from home, we need a seemless change over. We were advised that, at the very most, we would have to wait for 24 to 48 hours. Numerous calls later, we are STILL without service and, to keep our business running, had to incur the cost of purchasing a Rain modem and Sim card for R1875. Yesterday we were told that we can expect the Technician to come and install a compatible modem for our Afrihost service BUT they are unable to tell us exactly when this will happen. I am extremely unimpressed with the total lack of service or even interest and I am deeply regretting my decision to change over to Afrihost.