NN
Nadia N
1 reviews | Active since Mar 2011
06 May 2015, 10:12
Account not paid emails
I prefer to be a cash payer. My account is paid every month before the 7th (as legislated by the NCA) when I am able to do so through your customer portal. I continually receive emails stating that I have not made payment in month. Consider the wording on these emails, it is my choice to pay cash!
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Afrihost.com's replyOfficial
06 May 2015, 11:22Hello NuttyNuts,
Thank you for bringing your complaint to our attention.
Unfortunately our payment terms clearly state the accepted methods of payment for our services. By accepting our terms and conditions you bind yourself to these terms for the duration of your service with us. We are not able to facilitate cash transactions, hence we do not offer that option. Failing to abide by our payment terms will result in suspension and ultimately termination of services.
Kind regards
The Afrihost Team
Thank you for bringing your complaint to our attention.
Unfortunately our payment terms clearly state the accepted methods of payment for our services. By accepting our terms and conditions you bind yourself to these terms for the duration of your service with us. We are not able to facilitate cash transactions, hence we do not offer that option. Failing to abide by our payment terms will result in suspension and ultimately termination of services.
Kind regards
The Afrihost Team
Afrihost.com's reply06 May 2015, 11:22
Official
Hello NuttyNuts,
Thank you for bringing your complaint to our attention.
Unfortunately our payment terms clearly state the accepted methods of payment for our services. By accepting our terms and conditions you bind yourself to these terms for the duration of your service with us. We are not able to facilitate cash transactions, hence we do not offer that option. Failing to abide by our payment terms will result in suspension and ultimately termination of services.
Kind regards
The Afrihost Team
Thank you for bringing your complaint to our attention.
Unfortunately our payment terms clearly state the accepted methods of payment for our services. By accepting our terms and conditions you bind yourself to these terms for the duration of your service with us. We are not able to facilitate cash transactions, hence we do not offer that option. Failing to abide by our payment terms will result in suspension and ultimately termination of services.
Kind regards
The Afrihost Team