Account cancellation

I am really disappointed and my heart is broken. At end of May I cancelled my internet with you guys as I moved to a new address and I was unable to obtain ADSL there. Yesterday I received another invoice payable and was very upset although the amount is only R426. After doing an investigation it seems that mi line was not cancelled via Afrihost but only the Uncapped subscription. After contacting Afrihost explaining to them what the situation is and that I am unable to pay this amount now I have to continue to pay this amount for another month whilst being unable to use the line they just tell me that there is nothing they can do. This is really sad as I am behind on medical bills and now also having to pay another extra month of subscription whilst already paying for June & May.

You guys should be able to do better!