absolutely useless service from afrihost/vumatel

app**** for fibre last month with afrihost/vumatel

after the line was installed, I was told there was no power on the outside pole. after this was apparently sorted, now I am told that the fibre box needs to be configured.

impossible to reach anyone at britelink/vumatel/afrihost to tell be what is wrong and when this will be sorted.

very poor service from all these companies for something that should not be this complicated. looking to cancel and go back to Telkom!!