Absolutely useless

Setting up a new line has turned into a full-time job of repeating myself to agents who promise it’s “sorted” and then vanish. Afrihost blames Vumatel. Vumatel blames Afrihost. Nobody actually fixes anything.

I was escalated to Boipelo Malebana, who promised to help — then went silent. Screened calls, ignored emails, radio silence since.

Ten days without service and a support team that’s mastered the art of doing nothing while sounding helpful. If you value your time, look elsewhere.