DW
Desmond W

1 reviews | Active since May 2009

26 Jan 2017, 17:51

ABSOLUTELY THE MOST POOR SERVICE EVER !!!!!!

<p>I will try to conense this , as i have sent and recieved over 20 emails , only once recieved a call , and the problem is on going for over a month.</p> <p> - in oct 2016 signed up for 5 simm cards for a DATA contract.</p> <p> - biginning of jan 2017 all of them stopped working</p> <p> - there is still no connection and i cannot use what I paid for</p> <p> - Im dealing with 4 different support people who all ask the same questions , and tell me to do the same things.</p> <p> - I have had to RE SEND AGAIN my ID document to afrihost legal , it took them a week to get back to me to say the simm are registered , but they still do not connect.</p> <p> - emails to Gian , ceo ? go unanswered , but it was he that send me the email for the offer in the first place.</p> <p> - emails to afrihost legal do not get answered</p> <p>- when i tell them my device cannot connect they ask for a screen shot , surly they can see im not connecting as i havet been able to use the service that i paid for for over a month.</p> <p> </p> <p>- someone from afrihost phoned me and told me my simm cards , all 5 of them , have been allocated to someone else , really ? what a joke !</p> <p>- then he told me i have to pay again to get the afrihost simms. is this what afrihost do , recycle peoples simm cards , then get them to pay again ?</p> <p>EVEN IF IT WAS A SPECIAL OFFER , MONEY CHANGED HANDS , I PAID AFRIHOST AS A COMPANY FOR A SERVICE THAT THEY OFFERED , AND THEY HAVE NOT KEPT THEIR SIDE OF THE DEAL.</p> <p>SHOCKING !</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>

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