PP
Prinay P
1 reviews | Active since Mar 2013
07 Aug 2015, 20:25
Absolutely rude response from support technician
Absolutely rude response from your support technician telling me to do my job? My ticket said restore my database and ensure the user is set up. The technician told me to do my job? And that he restored my database not because it felt better but because i requested it?. My ticket number is AVW-***6.
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Afrihost.com's replyOfficial
12 Aug 2015, 09:53Hello Prinay,
We are sincerely sorry about he poor experience you've had.
We have spoken to the team member involved and will deal with the matter internally.
We are happy to report that, as per the last correspondence with yourself, that the technical issue is now resolved.
We hope you enjoy the rest of your week :)
The Afrihost Team
We are sincerely sorry about he poor experience you've had.
We have spoken to the team member involved and will deal with the matter internally.
We are happy to report that, as per the last correspondence with yourself, that the technical issue is now resolved.
We hope you enjoy the rest of your week :)
The Afrihost Team
Afrihost.com's reply12 Aug 2015, 09:53
Official
Hello Prinay,
We are sincerely sorry about he poor experience you've had.
We have spoken to the team member involved and will deal with the matter internally.
We are happy to report that, as per the last correspondence with yourself, that the technical issue is now resolved.
We hope you enjoy the rest of your week :)
The Afrihost Team
We are sincerely sorry about he poor experience you've had.
We have spoken to the team member involved and will deal with the matter internally.
We are happy to report that, as per the last correspondence with yourself, that the technical issue is now resolved.
We hope you enjoy the rest of your week :)
The Afrihost Team