Absolutely pathetic and uncaring service!

<p>I strongly advise against subscribing to Afrihost's mobile packages. I have had nothing but endless trouble over the past 2 months!</p> <p> </p> <p>1) Something kept going wrong on Afrihost's side which resulted in my not being able to connect to their APN, and as a result I could not browse the internet. This happened numerous times over the course of a month. Sometimes it took hours for their support team to respond to my complaint and fix whatever the problem was. All the while I was unable to do anything on my phone other than make phone calls and send sms's.</p> <p> </p> <p>2) Two ******** WASP's (Wireless Applications Service Providers) subscribed my wife to services without her knowledge and consent, and **********ly deducted airtime from her contract. It took us almost a month to figure out why her airtime was disappearing so fast. When I reported it to Afrihost, they did not give a damn and didn't make an effort to help me resolve the issue, or to take on the WASP's. All they bothered to do is basically say that it’s not their problem and that gave me the number to unsubscribe from the services. You'd think that they would be appalled that a customer of theirs was being de*****ed, and actually try to help them!!! But no, they don’t care at all. They couldn’t even make the effort to find out exactly which companies were responsible so that I could report them to WASPA (Wireless Applications Service Providers Association).</p> <p> </p> <p>After all this I have decided to rather pay a little more and take my money elsewhere. So long Afrihost, thanks for nothing!</p>