GP
Gerhard P

1 reviews | Active since May 2014

09 Mar 2017, 22:34

Absolutely pathetic

<p>This is by far the worst company I have ever dealth with.</p> <p> </p> <p>Don't call back</p> <p>Don't respond to complaints and service requests</p> <p>Upgraded my Telkom line from 4mb to 8mb and the line speed barely reaches 5 mb/s...</p> <p>Constant connection drops...</p> <p>Complain all you want, they DO NOT CARE!!! They are very quick to take your money, but they don't even fix your line...</p> <p> </p> <p>These issue have been going on now since the 1st of Feb.</p> <p> </p> <p>USELESS!! STAY AWAY FROM THEM!</p>

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Replies (1)
GP
Gerhard P's update14 Mar 2017, 20:16
Reviewer Update

Just shows you how bad they really are... Cannot even respond to this, nor have they solved my issue.

Response from Afrihost:

"Apologies for the inconvenience caused, I have sent another escalation to Telkom and requested that they dispatch a technician to attend to the fault and resolve."

This is the Afrihost website:

https://www.afrihost.com/site/product/adsl_lines

"We deal with Telkom"

So why are you advertising it if you're simply going to escalate issues? Resolve the damn issues!!!!!