ABSOLUTELY NO SUPPORT

I am paying for a 2Mbps line. Sporadically the speed will drop to less 0.4Mbps during the day. After 23:00 it is normal again. Daily, with no pattern yet. <br> I logged support ticket at 13Jan 21:45 and got an answer from Themba at 22:42 who reset the line. This worked (I think) as the next day everything was fine. I responded that it happened again on 14 Jan 19:15. Requested for feedback several times and only got an answer 15 Jan 22:17. VERY SLOW response! Baholo asked me to do ping test, traceroute and SAIX test with Telkom guest account. Turns out only thru Afrihost do I get a slower speed! I gave the test results (16 Jan 12:12). Blessings answers back 17 Jan 2016 02:20 that he tested the line and everything was fine. Ignoring my tests and testing the line on your side at 2 in morning was silly move as I am currently writing this complaint on a very slow line(0.21Mbps)! Again! No service and the Support is done by people who can only \reset the line".<br> This is an AFRIHOST issue(I tested on Telkom guest account with max speed).<br> This is intermittent.<br> This is not resolved.<br> I feel disappointed and Ignored and seeing as I did everything to resolve ICASA complaint will be next.<br> Good day!"""