Absolutely awful service

Nothing but problems with Afrihost. They throttled us down to unusable speeds on DSL and when we upgraded for fibre we have continued to have problems. The line speed has never been close to what we paid for, support is beyond useless, they have overcharged us several times and trying to get refunds is like trying to get blood from a stone.

We are currently in a months long situation of getting about 10% of the speed that we are paying for and they have been reluctant to send anyone out to help, effectively putting us off for months now. I need them to verify the install was so we can ditch them for a different ISP, big surprise they are ignoring us! Typical that they aren’t even on Hello Peter to deal with complaints. AVOID