Absolute WORST service

The absolute worst service provider and worst customer support that I have felt with. I joined in January 2023 and for two months I was not getting any internet connectivity. I was on constant calls and constant emails being told that the line is active. I had to then bring an independent person out to test the line and they told me there was no internet coming through. Afrihost kept telling me there was and they refused to send anyone out to see for themselves. I then cancelled and was still charged for using zero data. When trying to get my money back I was messed around and sent back and forth to different departments. Eventually I was told to return the router and get my refund back. I was told they would arrive on a Monday and so I took the day off work to be home for them to arrive. They did not arrive to collect it. This company is the absolute worst provider and has the absolute worst customer service. I would stay far away from them and if you are with them and have connectivity then rather leave and find someone else because the minute something goes wrong, you will struggled to get it working again.