JP
Jackie P

1 reviews | Active since Mar 2018

01 Mar 2024, 14:20

ABSOLUTE WORST CUSTOMER SERVICE & AFTER SALES

ABSOLUTE WORST CUSTOMER SERVICE & AFTER SALES

I am so disappointed in AfriHost and the lack of after sales service. You are providing me with Web Hosting services, and I've got various data packages with you as well

So I thought it was a good idea to move my Vodacom pre-paid contract to AfirHost AirMbile, and ask for my number to be ported

Well, since Tuesday when the process started, I am without data an voice, and my SIM card is not working.

Having chats with 7 people via Whatsapp did not solve anything. Even emails to customer Service and a specific person get ignored and not answered.

There is no number for the Complaints Department, or even an email address. How pathetic!

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