Absolute worst!

I've placed an order with Afrihost about a month ago to have fibre installed. First they send me an invoice for R999 for an installation that was supposed to be free according to their promo so I called in to resolve it. They then cancel it to resubmit my order. After that everything has just been a mess. I then had enough and cancelled with them and then a day later they send me the router. I send the router back and tell them that it's been cancelled and they convince me that they will sort it out ASAP. So I allowed them to proceed with the order. I logged into the customer portal and see that the order has been cancelled and when I called to ask what's going on they said they don't know anything about it. I then asked them to cancel any and all orders. A week later Vumatel comes to my house to do the installation. When I tested the line I noticed there was no internet. I called them to ask and they didn't know anything about it. Needless to say I wait for longer than 30mins with each call for someone to pick up. I've tried the WhatsApp line and email as well. So I'm DONE with Afrihost. I don't think Gian knows *** he's doing because this little operation obviously surpasses his reach!