A very dissatisfied customer with no internet service for a month now

I wrote a review approximately two weeks ago and got a phone from Vumatel. However I would just like to place on record that my problem is still unresolved and it has been a month now since I have now phoned, emailed and whatsapp Afrihost and Vumatel has confirmed that they have done everything possible however that it is now up to Afrihost to resolve but I cannot even have a proper telephonic conversation with Afrihost Technical Support without being cut off telephonically. I have been advised to literally to everything and nothing is helping I am still without Wifi Internet Connection which has impacted my work and has made me look very unprofessional. But yet the debit order was deducted on time as at the end of October for a service that I had no proper benefit of for month of October.