A MAJOR DISAPPOINTMENT! WHAT HAPPENED TO THIS COMPANY

I CANNOT BELIEVE THE INCOMPETENCE OF AFRIHOST. THEY USED TO BE GOOD... NO MORE... A WHOLE DAY HAS PASSED TODAY OF ONE OPERATOR AFTER THE NEXT DOING NOTHING MORE THAN APOLIGISING, ASKING WE TO RESET, RESETTING MY PASSWORD... AND STILL NO INTERNET... THIS HAS BEEN GOING ON FOR FOUR DAYS!!! I NEED MY FIBER RECONNECTED!!!