LM
Lukas M
1 reviews | Active since May 2015
11 Jun 2015, 10:28
7th Call to Afrihost this guy saved me
We have a client with a Afrihost account that wasn't working for about 3 days now.<br> I have delt with multiple agents on their side and none of them could assist me.<br> This obviously caused our client to be down for 3 days.<br> With the speedy assistance from Nicolas we got them up and running within 10 min.<br> Thanks a lot for your assistance Nicolas, I wish more people in your department would learn from you.
Helpful (0)
Replies (1)0
Replies (1)
Afrihost.com's replyOfficial
11 Jun 2015, 11:07Hello LukasMarais,
Thank for taking the time to share your experience with Nicolas with us! Our Team greatly appreciates hearing back from our Clients.
It is however concerning to hear that you did not receive effective assistance with your previous calls. We are continuously working with our Team to improve upon response times as well as the quality of the responses that our Clients receive.
If you have any further questions or queries you are welcome to contact us directly via ***.
Kind Regards,
The Afrihost Team.
Thank for taking the time to share your experience with Nicolas with us! Our Team greatly appreciates hearing back from our Clients.
It is however concerning to hear that you did not receive effective assistance with your previous calls. We are continuously working with our Team to improve upon response times as well as the quality of the responses that our Clients receive.
If you have any further questions or queries you are welcome to contact us directly via ***.
Kind Regards,
The Afrihost Team.
Afrihost.com's reply11 Jun 2015, 11:07
Official
Hello LukasMarais,
Thank for taking the time to share your experience with Nicolas with us! Our Team greatly appreciates hearing back from our Clients.
It is however concerning to hear that you did not receive effective assistance with your previous calls. We are continuously working with our Team to improve upon response times as well as the quality of the responses that our Clients receive.
If you have any further questions or queries you are welcome to contact us directly via ***.
Kind Regards,
The Afrihost Team.
Thank for taking the time to share your experience with Nicolas with us! Our Team greatly appreciates hearing back from our Clients.
It is however concerning to hear that you did not receive effective assistance with your previous calls. We are continuously working with our Team to improve upon response times as well as the quality of the responses that our Clients receive.
If you have any further questions or queries you are welcome to contact us directly via ***.
Kind Regards,
The Afrihost Team.