RS
Ryk S
1 reviews | Active since Jan 2013
27 May 2015, 23:37
45 days on 10 meg capped (75+75g) = speed 2.5-6.5
I have notified Afrihost about my slow download speed as well as a \line test failed"issue and guess what ... no reply. Since Afrihost also handles my telkom line I expect them to do so "
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Afrihost.com's replyOfficial
28 May 2015, 12:41Hello Ryk Smit,
Sorry to hear about the hassles you've seen here :(
We've tried getting in touch via phone earlier this morning but haven't been successful.
We see that our team have rep**** to your ticket late last night, mentioning that the line isn't 100% stable at it's current sync. We'd definitely advise downgrading to a 4Mbps service.
If you'd like we can chat further via ***
Regards
The Afrihost team
Sorry to hear about the hassles you've seen here :(
We've tried getting in touch via phone earlier this morning but haven't been successful.
We see that our team have rep**** to your ticket late last night, mentioning that the line isn't 100% stable at it's current sync. We'd definitely advise downgrading to a 4Mbps service.
If you'd like we can chat further via ***
Regards
The Afrihost team
Afrihost.com's reply28 May 2015, 12:41
Official
Hello Ryk Smit,
Sorry to hear about the hassles you've seen here :(
We've tried getting in touch via phone earlier this morning but haven't been successful.
We see that our team have rep**** to your ticket late last night, mentioning that the line isn't 100% stable at it's current sync. We'd definitely advise downgrading to a 4Mbps service.
If you'd like we can chat further via ***
Regards
The Afrihost team
Sorry to hear about the hassles you've seen here :(
We've tried getting in touch via phone earlier this morning but haven't been successful.
We see that our team have rep**** to your ticket late last night, mentioning that the line isn't 100% stable at it's current sync. We'd definitely advise downgrading to a 4Mbps service.
If you'd like we can chat further via ***
Regards
The Afrihost team