4 weeks no ADSL running 10gig /day on 3g

Afrihost used to always be on top of things, they are growing and possibly cannot handle the work load. I am sure as a large corporate company they should have service level agreements in place with Telkom for when a line goes down at one of their customers? Why do I always have to call to follow up on my complaint? I call and get told Telkom closed the call! Why does Afrihost not call me to follow up and ask if the call is fixed and working before they close the call?<br> <br> Simple support desk stuff that is not getting done is now resulting in me fitting a 10 GIG per day on 3g connection bill that is now in it's 4th week. Thousands of Rands it is costing my company because Afrihost staff are not capable of working behind a support desk. If your staff are not properly trained they should not be working there, because you do not feel the effect of it, instead your clientele have to feel it where it hurts. <br> <br> I sincerely hope that my problems get resolved as I cannot keep running my business another month on 3g...rather disappointing.