JG
Jesse G
1 reviews | Active since Mar 2014
13 Jun 2015, 16:36
3 MONTHS OF ACCOUNTS FROM HELL
3 months down the line I am still fighting a battle to get the account sorted out... Spoken to accounts people, support people, live chat support, managers... THE WORKS! They have promised to refund me for the mess ups, but when you try query the status of the refund, no body knows how to sort it out! No even management! If this isnt sorted out ASAP i will be moving to a new ISP! No internet joy here!
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Afrihost.com's replyOfficial
15 Jun 2015, 09:52Hello JesseGademan,
As per our conversation earlier this morning, the Afrihost Accounts Team has already started the process of refunding the full amount to your bank account as requested.
It can take up to ten business days for the payment to reflect on your bank statement.
If you have any further questions or queries, you are most welcome to inquire directly with us at ***.
Regards,
The Afrihost Team.
As per our conversation earlier this morning, the Afrihost Accounts Team has already started the process of refunding the full amount to your bank account as requested.
It can take up to ten business days for the payment to reflect on your bank statement.
If you have any further questions or queries, you are most welcome to inquire directly with us at ***.
Regards,
The Afrihost Team.
Afrihost.com's reply15 Jun 2015, 09:52
Official
Hello JesseGademan,
As per our conversation earlier this morning, the Afrihost Accounts Team has already started the process of refunding the full amount to your bank account as requested.
It can take up to ten business days for the payment to reflect on your bank statement.
If you have any further questions or queries, you are most welcome to inquire directly with us at ***.
Regards,
The Afrihost Team.
As per our conversation earlier this morning, the Afrihost Accounts Team has already started the process of refunding the full amount to your bank account as requested.
It can take up to ten business days for the payment to reflect on your bank statement.
If you have any further questions or queries, you are most welcome to inquire directly with us at ***.
Regards,
The Afrihost Team.