2 Separate Billing Issues in 2 Months

I have been an Afrihost client for years and I have had ups and downs with them but it's been mostly tolerable. In the past 2 months, though, I have had the worst experience and I am now ready to change service providers after years with Afrihost. I have a mobile data package, 2 adsl data packages, a fibre package, a 4meg line, a hosting package and I have recently referred a colleague to an Afrihost hosting package and I am ready to cancel every one of those packages because of bad billing, bad customer service following the billing error and a complete lack of interest from service representatives.