11 Weeks with NO RESOLUTION

Tomorrow (02 November 2017) will be 11 weeks since I've raised this issue with Afrihost and have had no resolution.

I even post a weekly update to their Facebook Page with the following so I don't have to repeat myself each and every week:

FACEBOOK POST ---------------------------------------------------------------------------------- 11 WEEKS & COUNTING (x=11) * PATHETIC ================== Captains Log: Stardate 77.1848 (02 November 2017), It is now (x)Weeks, No Resolution. Paying for 20/20 getting 20/2, (x) weeks now of constant 'escalations' but no resolution. (x) weeks of posting the same Facebook post on their fb page. ================= AFRIHOST NEXT STEPS ================= Step 1: Apologize to Miguel Step 2: Tell Miguel you will pvt message him Step 3: Ask Miguel for a speed test Step 4: Analyze speed test, swear inwardly as test results are identical to the past (x) weeks* Step 5: In the pvt message tell Miguel you have escalated it to your fibre team. Step 6: Await Miracle/Hope Reboot works/Do Nothing Step 7: Wait exactly 1 week till Miguel posts this EXACT post again Step 8: Repeat ================= https://www.facebook.com/Afrihost/posts/ ********** ********** 57 ------------------------------------------------------------------------------------------ This has now been going on for 11 weeks (tomorrow 02 November 2017)