1 year of pure Afrihost headaches

I no longer expect anything to be done, I have not had a single day since January 2015 where my modem has not disconnected at least once during the day, Ive had 3 occasions where the blatant disregard for service by afrihosts consultants has made me a rude customer simply because I could no longer remain calm, Ive made over 100 + calls to afrihost since january, ive dealt with 3 managers in my time with afrihost as a last resort and not one had the common sense to look into my issue, the last manager I spoke to was meant to call me on monday, its now thursday evening and nothing. Another debit will be going off in the next week, im sure there will be no conncection problems there, Afrihost is all wonderful when theres nothing to be done, but when there is an issue no body seems to have a damn clue as to what to do or how to sort out issues, all you get is no/late feedback, the excuse we are waiting for telkom, telkom telkom telkom, or heres a port recreate/we have escalated the fault so kindly F off for another week and we'll see if we feel like following up, well while you A holes do that ill start shopping around for a new Isp and start typing a nice detailed essay to your CEO.