WM
Wessels M
1 reviews | Active since Dec 2009
21 Sept 2015, 08:03
0.15Mb on 4Mb line between 6 and 9pm.
It is now almost two months of having 0.15Mbit download speed between 18:00 and 21:00 and other peak times. I am sometimes not even able to open up a webpage.<br> Off peak (24:00 to 6:00) my download speed is 3.2Mb which tells me nothing is wrong with the line? 17:30 in the evening the speed is +-1.5Mb. Afrihost blames Telkom and Telkom has been to my house 3 times already without any changes.<br> I need my internet for work so you can imagine this is very frustrating.<br> Can someone please help??!!
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Afrihost.com's replyOfficial
21 Sept 2015, 15:59Hello WesselsM,
When we manage our Clients ADSL line and ADSL account, we will work with our Client to locate an issue affecting his or her connection and resolve it.
Our Critical Care Team will be contacting you directly, and they will work with you to resolve this issue and ensure that your ADSL connection runs as smoothly as possible.
If you have any questions or queries with regards to the above issue, you are welcome to contact us directly via ***.
Kind Regards,
The Afrihost Team.
When we manage our Clients ADSL line and ADSL account, we will work with our Client to locate an issue affecting his or her connection and resolve it.
Our Critical Care Team will be contacting you directly, and they will work with you to resolve this issue and ensure that your ADSL connection runs as smoothly as possible.
If you have any questions or queries with regards to the above issue, you are welcome to contact us directly via ***.
Kind Regards,
The Afrihost Team.
Afrihost.com's reply21 Sept 2015, 15:59
Official
Hello WesselsM,
When we manage our Clients ADSL line and ADSL account, we will work with our Client to locate an issue affecting his or her connection and resolve it.
Our Critical Care Team will be contacting you directly, and they will work with you to resolve this issue and ensure that your ADSL connection runs as smoothly as possible.
If you have any questions or queries with regards to the above issue, you are welcome to contact us directly via ***.
Kind Regards,
The Afrihost Team.
When we manage our Clients ADSL line and ADSL account, we will work with our Client to locate an issue affecting his or her connection and resolve it.
Our Critical Care Team will be contacting you directly, and they will work with you to resolve this issue and ensure that your ADSL connection runs as smoothly as possible.
If you have any questions or queries with regards to the above issue, you are welcome to contact us directly via ***.
Kind Regards,
The Afrihost Team.