LK
Lynne K

1 reviews | Active since Sept 2022

02 Sept 2022, 13:01

Worst service received ever!!!!

By the looks of all these complaints, it doesnt look like my issue will be resolved either. I have been calling, sending emails, done the whatsapp chats and still no internet. I complained on their website thrice and still no response. I have screenshots of how long I have been on hold after calling twice and saying that no-one has called and am still waiting for a response. They ignore your calls blatantly. I have made 6 calls today, if I'm not transferred to a different branch, they listen to you but don't say anything then terminate the call. I have had 3 installers at my place and its still not working. To top it off they have been billing me for a week already and it has not been activated. Wish I checked here before placing my order. Their empty promises and lack of service is monotonous and the staff have the "just don't care" attitude. If I could give zero stars I would. Lets see what new stories I get told now and if the issue will be resolved. Highly unlikely!

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Replies (1)
BritelinkMCT
BritelinkMCT's reply02 Sept 2022, 16:10
Official
Good day Lynne

We really apologise about this.

The matter has been escalated to upper-management.