DG
Debbie G
1 reviews | Active since Sept 2018
29 May 2023, 08:45
Vumatel/Vox/BritelinkMCT - Internet down
My internet was down for 4 days last week from Tuesday 23 May - Friday 26 May. It was restored on Friday evening at 7am and was working the whole weekend. It is now down again and I am trying to get hold of someone at Britelink. I have lost buisiness. I have logged another call and still have not received a reference number from Vumatel/Vox. I will be taking this further if no one calls me back and restores my service
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Replies (2)0
Replies (2)
BritelinkMCT's replyOfficial
29 May 2023, 08:49Good morning Debbie
We have escalated your issue to our upper management in order for them to investigate if this is a fibre fault, or an ISP issue.
We apologise for the issues that this has caused you.
We have escalated your issue to our upper management in order for them to investigate if this is a fibre fault, or an ISP issue.
We apologise for the issues that this has caused you.
BritelinkMCT's reply29 May 2023, 08:49
Official
Good morning Debbie
We have escalated your issue to our upper management in order for them to investigate if this is a fibre fault, or an ISP issue.
We apologise for the issues that this has caused you.
We have escalated your issue to our upper management in order for them to investigate if this is a fibre fault, or an ISP issue.
We apologise for the issues that this has caused you.
BritelinkMCT's replyOfficial
29 May 2023, 14:44Good afternoon Ms. Gordon
I believe the issue has been resolved.
So happy to hear that.
I believe the issue has been resolved.
So happy to hear that.
BritelinkMCT's reply29 May 2023, 14:44
Official
Good afternoon Ms. Gordon
I believe the issue has been resolved.
So happy to hear that.
I believe the issue has been resolved.
So happy to hear that.