Very bad service

So, my wifi is off since 31/05/2024. I called VUMA. and logged a call. they said a tech will call me. okay so its Monday now. still not call Monday - call vuma again, a tech will call me. The tech calls me arranges to come the Tuesday morning at 8. Tuesday - i stay out of work, he don't pitch, no call, nothing. Wednesday - no communication from no one. Thursday - I call the @BritelinkMCT the person cant assist me cause i don't have a reference number, i call vuma got the number, call BritelinkMCT back, they escalating my situation the tech will call me and we will have this sorted Friday- still no call from the tech. I called this morning with my ref, he cant get hold of the coordinator for the Mitchell's plain area.

SO here i am waiting a whole week later with no WIFI, But 27th every month the payment is deducted. ***!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!