LP
Louanne P

1 reviews | Active since Nov 2014

10 Jan 2024, 15:40

Useless services and endless promises.

I have been waiting for OVER 3 weeks to get my cable fixed without any joy. In other words I am paying over R1300 for services that I am NOT receiving. If it is not WebAfrica, it is Vumatel, if it is not Vumatel it is Britelink. They give you the run around all the time. Three times now, I took off work for the day, because they said they were coming and 3 times now, they didn't pitch up. If this is how they do business, i would say thank GOD that they don't work in life-and-death situations.

0
Replies (3)
BritelinkMCT
BritelinkMCT's reply11 Jan 2024, 07:35
Official
Good day Louanne. Our apologies for the run around. We will assign someone today to investigate and assist you in resolving this matter.
LP
Louanne P's update11 Jan 2024, 08:02
Reviewer Update
Thank you very much to Machaba Ranthago and Sipho for sorting out our Wi-fi. You restored my faith in Britelink. Thank you for going the extra mile in order to sort out my wi-fi. If Britelink had more employees like you guys, the world would be a better place. Thank you.
BritelinkMCT
BritelinkMCT's reply11 Jan 2024, 08:07
Official
Great to hear. Thanks Louanne.