Useless is not even the word

Fibre Installation not completed as scheduled on 12 Feb 2019, 2 appointments set up for 11:30 am and 14:30 pm, no one bothered to come out and do the installation or even could call to advise they wont be coming out, Vumatel has instructed me that Britelink will do the installation and there contact number doesnt even wor****