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Steve C

1 reviews | Active since May 2021

04 Apr 2024, 09:29

Shocking service and communication

Our internet went down on Monday, a fault report was assigned to a technician on Tuesday, we are now on Thursday and nobody can tell me when the technician will be attending to the fault.

ISP is Afrihost but my fibre is with Vuma who clearly outsourced their technical work to Britelink who is really a disappointment

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Replies (1)
BritelinkMCT
BritelinkMCT's reply10 Apr 2024, 09:48
Official
Good day Steve.

Our apologies for the inconvenience you experienced. We have forwarded this to the relevant manager to investigate and correct.