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1 reviews | Active since Aug 2022

14 Jan 2025, 11:28

Shocking service

Good Morning, its been a long time ago that I have dealt with such a terrible company like BritelinkMCT and looking at all the recent reviews I can understand why I am frustrated. I have called the landline and it has worked since the first time I try in Dec.I have sent emails to Jason (a Management person)and got absolutely no response. Could I ask that the Owner of this company call me as soonest.The service has been nothing less then shocking.

Thanks TREVOR

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Replies (2)
BritelinkMCT
BritelinkMCT's reply14 Jan 2025, 11:54
Official
  Good day Trevor,

We truly apologise for the experience you have had with us thus far.
The relevant manager will be in contact with you to resolve this issue.

Thank you
The BritelinkMCT Team 
BritelinkMCT
BritelinkMCT's reply14 Jan 2025, 13:24
Official
Good Day Trevor,

We have reviewed your case and the communication shared with you regarding the rates provided.

The rates provided to you are determined by the Fibre Network Operator (FNO) and are standard across all clients. These rates apply uniformly to ensure fairness and consistency. From BritelinkMCT’s side, we have adhered to the established processes, providing all the necessary documentation and accurate quotations based on the FNO’s pricing structure.

While we understand that the rates may not align with your expectations, we assure you that they are industry-standard and competitive. Our goal is to provide transparent and fair service to all our clients, and we are confident that you have been charged accordingly.

Thank you,
The BritelinkMCT Team