SM
Sanelisiwe M
1 reviews | Active since Jul 2016
13 Aug 2024, 09:04
***********, poor service, empty promises
What an *********** bunch. It now has been a week of not having fibre connection. First I thought it was just Sibusiso and Mariki that were *********** but I was wrong, the whole lot is a team that delivers poor service, make empty promises and don’t NEVER pick up their landline.
Helpful (0)
Replies (5)0
Replies (5)
BritelinkMCT's replyOfficial
13 Aug 2024, 11:09Good day Sanelisiwe
This is to confirm that the team has made contact with you and booked an appointment.
Again, we truly apologise for any inconvenience caused.
Thank you
The BritelinkMCT Team
This is to confirm that the team has made contact with you and booked an appointment.
Again, we truly apologise for any inconvenience caused.
Thank you
The BritelinkMCT Team
BritelinkMCT's reply13 Aug 2024, 11:09
Official
Good day Sanelisiwe
This is to confirm that the team has made contact with you and booked an appointment.
Again, we truly apologise for any inconvenience caused.
Thank you
The BritelinkMCT Team
This is to confirm that the team has made contact with you and booked an appointment.
Again, we truly apologise for any inconvenience caused.
Thank you
The BritelinkMCT Team
SM
Sanelisiwe M's updateReviewer Update
13 Aug 2024, 11:15Someone called Duma called me with an attitude to reschedule ANOTHER appointment. When i asked why I wasn’t made aware that the technicians will no longer be coming yesterday, I get no response, no apology but a ****en attitude.
Your team sucks!! I’m so tired of having to deal with this *******
Your team sucks!! I’m so tired of having to deal with this *******
SM
Sanelisiwe M's update13 Aug 2024, 11:15
Reviewer Update
Someone called Duma called me with an attitude to reschedule ANOTHER appointment. When i asked why I wasn’t made aware that the technicians will no longer be coming yesterday, I get no response, no apology but a ****en attitude.
Your team sucks!! I’m so tired of having to deal with this *******
Your team sucks!! I’m so tired of having to deal with this *******
SM
Sanelisiwe M's updateReviewer Update
13 Aug 2024, 15:31This surely has to be a joke, the two technicians that were here a few minutes ago have left without saying a word and without connecting the fibre
SM
Sanelisiwe M's update13 Aug 2024, 15:31
Reviewer Update
This surely has to be a joke, the two technicians that were here a few minutes ago have left without saying a word and without connecting the fibre
BritelinkMCT's replyOfficial
13 Aug 2024, 19:27Good day Sanelisiwe
As advised, you do not have an installation with us at your premises but with Openserve.
We will await your order reference and ensure that you are connected timely.
Thank you
The BritelinkMCT Team
As advised, you do not have an installation with us at your premises but with Openserve.
We will await your order reference and ensure that you are connected timely.
Thank you
The BritelinkMCT Team
BritelinkMCT's reply13 Aug 2024, 19:27
Official
Good day Sanelisiwe
As advised, you do not have an installation with us at your premises but with Openserve.
We will await your order reference and ensure that you are connected timely.
Thank you
The BritelinkMCT Team
As advised, you do not have an installation with us at your premises but with Openserve.
We will await your order reference and ensure that you are connected timely.
Thank you
The BritelinkMCT Team
SM
Sanelisiwe M's updateReviewer Update
13 Aug 2024, 19:33Evening,
This is the first time I’m being told of this. The two technicians you sent out left without giving me an update on what’s going on.
When you say “timely” what’s the exact timeframe?
I don’t even know how they managed to get exit the gate because they never asked for the exit code from me.
This is the first time I’m being told of this. The two technicians you sent out left without giving me an update on what’s going on.
When you say “timely” what’s the exact timeframe?
I don’t even know how they managed to get exit the gate because they never asked for the exit code from me.
SM
Sanelisiwe M's update13 Aug 2024, 19:33
Reviewer Update
Evening,
This is the first time I’m being told of this. The two technicians you sent out left without giving me an update on what’s going on.
When you say “timely” what’s the exact timeframe?
I don’t even know how they managed to get exit the gate because they never asked for the exit code from me.
This is the first time I’m being told of this. The two technicians you sent out left without giving me an update on what’s going on.
When you say “timely” what’s the exact timeframe?
I don’t even know how they managed to get exit the gate because they never asked for the exit code from me.