Poor service delivery

Item: BritelinkMCT
Rating: 1
Author: Ruan B

Poor service delivery between britelink, Vumatel and web Africa

Have been following up daily with both Britelink and webafrica since the 8th of March.

No one is returning calls or confirming when my fiber installation date will be. I have gone as far a email a consultant at Britelink daily with no response even asking for the contact details big a manager which is it ignored

Helpful (0)

Replies (3)

BritelinkMCT's replyOfficial

04 Apr 2022, 07:18

Good day Ruan

We are truly sorry to hear about your experience.

Please accept our sincerest apologies.

If the issue has not been resolved, please email: ***

Thank you

BritelinkMCT's reply04 Apr 2022, 07:18

Official

Good day Ruan

We are truly sorry to hear about your experience.

Please accept our sincerest apologies.

If the issue has not been resolved, please email: ***

Thank you

Ruan B's updateReviewer Update

04 Apr 2022, 08:12

The issue has still not been resolved!

I still don't have internet!

Please respond privately as the email address I need to respond to is not visible on the public forum

Ruan B's update04 Apr 2022, 08:12

Reviewer Update

The issue has still not been resolved!

I still don't have internet!

Please respond privately as the email address I need to respond to is not visible on the public forum

BritelinkMCT's replyOfficial

04 Apr 2022, 08:20

Hi Ruan

We will get someone to contact you.

Thank you

BritelinkMCT's reply04 Apr 2022, 08:20

Official

Hi Ruan

We will get someone to contact you.

Thank you