Pathetic Service

I placed an order for fibre installation with web africa on the 12 Aug 2022 got the link,paid and that was the last I heard from them

Britelink (East London)came to install at my house on the 16 August and was told that I would receive password within 24 hours

After 24 hours I was sent from piller to post ,webafrica only communicates on watsapp with different agents,unless ur doing sale ofcourse. Each agent escalated,gave references and never received any feedback,until I got tired explaining myself typing on watsapp to a new person each time

On the 23 August I called Britelink (PE) coz East London was useless, a lady by the name of Tasnim told me that the readings were too high,sent a technician right away,who came to look and told me the actual problem was on the actual outside pole that they connected to,the initial fibre installers would come the very next morning,fix it and i'd receive a password immediately

To date,13 Sep nothing has happened !

I repeat the after sales service is PATHETIC! ***