Pathetic customer service

Your call agent was half asleep and yawning the entire call. She was very rude and unprofessional answering my call like I was annoying her. I couldn't even book my fibre installation because she kept getting my address wrong even though I kept repeating myself constantly.

If you're calls are recorded please listen to them and give your agents some much needed training because their giving your company a bad reputation. If I had a choice I would book with another installer but I can't so in the meantime I'm paying for a service that I haven't even received yet absolutely appalled and disgusted.