Pathetic After Sales

I subscribedfor fiber via Vuma, and they subcontracted the installation to Webafrica who in turn subcontracted it to Britelink. I have used up all of my 200 minutes as well as R150,00 in airtime trying to get a hold of this company as I have had the installation done on Friday, which was 3 hours later than the time scheduled. Since installation, there has been no connection until present. I called in the morning and was caller 1 in line with a 3 minute holding time. 25 minutes later,I was moved up to caller 3 with an 8 minute holding time and this continued until I ran out of airtime. I recharged and again started at 1 and moved up to 4 again until I ran out of airtime. The after Service when attempting to contact them is really pathetic. I have been trying tocall them as they did my installation but am still awaiting connection since Friday. This is a poor reflection on Vuma and Web Africa as this is the service I asked a client am experiencing as their subscriber. There has been no call from them. I have made all calls without success.

Rx