NO Customer Service!!

Honestly we are not happy with the customer service as there is none. We contacted Vodacom for a re-installation and they then escalated it to Britelink who then contacted me to confirm etc. We we're sent a quote on the 11th of Feb. 2024 which we accepted and paid on the 21st of Feb. 2024. POP was sent through on the same day and since I have not had any feedback. I keep sending e-mails to Belinda, one on the 26th of February and another yesterday the 5th of March, but she has not been bothered to give me any feedback as to when the team would come through for the installation. I find it rather alarming and to be honest frustrating, we have a business to run and having to pay for additional data when we pay for wifi every month is absolutely ridiculous, it's just a re-installation, which may I add was R1 829.01. We are really not happy with the service and would like the team to assist us A.S.A.P, like I said, we have a business to run!!!