EL
Ellis L
1 reviews | Active since Sept 2022
23 Sept 2022, 13:40
Mixing up your order - no internet for 5 days
Terrible response times to incidents logged by your ISP. If you want to sit without internet for 5 days and have your order mixed up with other clients, twice, then gladly follow Vumatel and Britelink. I will most likely sit without internet for another weekend and try to call after technicians who don't return calls.
Helpful (0)
Replies (4)0
Replies (4)
BritelinkMCT's replyOfficial
23 Sept 2022, 14:05Good day Ellis
We apologize for the inconvenience caused.
This was escalated to management, and we believe that you are now back online.
Can you confirm that?
Thank you
We apologize for the inconvenience caused.
This was escalated to management, and we believe that you are now back online.
Can you confirm that?
Thank you
BritelinkMCT's reply23 Sept 2022, 14:05
Official
Good day Ellis
We apologize for the inconvenience caused.
This was escalated to management, and we believe that you are now back online.
Can you confirm that?
Thank you
We apologize for the inconvenience caused.
This was escalated to management, and we believe that you are now back online.
Can you confirm that?
Thank you
EL
Ellis L's updateReviewer Update
23 Sept 2022, 15:53Still not working
EL
Ellis L's update23 Sept 2022, 15:53
Reviewer Update
Still not working
EL
Ellis L's updateReviewer Update
24 Sept 2022, 07:44Still without internet!!!
EL
Ellis L's update24 Sept 2022, 07:44
Reviewer Update
Still without internet!!!
BritelinkMCT's replyOfficial
24 Sept 2022, 11:28Good day.
Please contact Nano Fibre.
We have also escalated the matter again.
Thank you
Please contact Nano Fibre.
We have also escalated the matter again.
Thank you
BritelinkMCT's reply24 Sept 2022, 11:28
Official
Good day.
Please contact Nano Fibre.
We have also escalated the matter again.
Thank you
Please contact Nano Fibre.
We have also escalated the matter again.
Thank you