Incompetence

This service provider is absolutely useless and ***********. I've logged a fault trough my ISP and still waiting on the to resolve, every time they send a technician then keep passing the issue to the next one and not resolving it, yesterday 3 technician came out and still couldn't resolve it.. Blaming environmental staff and it's festive and they short staff which is absolutely bull!! I can't believe vumatel uses a service provider with such a poor record!!