LM
Laetitia M
1 reviews | Active since Mar 2015
30 Apr 2025, 16:16
Horrible service
I would just like to share the worse service delivery ever experienced from a service provider. We have wifi with Vuma and have been waiting since early Friday 25th April for a technician to come and resolve the problem. Each and every time we call in and the technician has been rescheduled not once or twice but it's almost 4th time now with no end to this horrible service delivery. Tried calling CPT, JHB and some other branches but guess what.... it goes straight to voicemail or dropped. WORSE SERVICE EVER AND WOULD NOT RECOMMEND AT ALL.
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BritelinkMCT's replyOfficial
02 May 2025, 07:21 Hi Laetitia
We want to extend our sincerest apologies for the poor service you experienced with us. We understand how frustrating and disappointing this must have been, and We deeply regret that we did not meet the high standards you rightfully expect from us. We appreciate your patience and understanding.
The relevant manager will be in touch with you as soon as possible to ensure that this issue is resolved.
Thank you for your patience.
The BritelinkMCT Team
We want to extend our sincerest apologies for the poor service you experienced with us. We understand how frustrating and disappointing this must have been, and We deeply regret that we did not meet the high standards you rightfully expect from us. We appreciate your patience and understanding.
The relevant manager will be in touch with you as soon as possible to ensure that this issue is resolved.
Thank you for your patience.
The BritelinkMCT Team
BritelinkMCT's reply02 May 2025, 07:21
Official
Hi Laetitia
We want to extend our sincerest apologies for the poor service you experienced with us. We understand how frustrating and disappointing this must have been, and We deeply regret that we did not meet the high standards you rightfully expect from us. We appreciate your patience and understanding.
The relevant manager will be in touch with you as soon as possible to ensure that this issue is resolved.
Thank you for your patience.
The BritelinkMCT Team
We want to extend our sincerest apologies for the poor service you experienced with us. We understand how frustrating and disappointing this must have been, and We deeply regret that we did not meet the high standards you rightfully expect from us. We appreciate your patience and understanding.
The relevant manager will be in touch with you as soon as possible to ensure that this issue is resolved.
Thank you for your patience.
The BritelinkMCT Team