Happy Fibre, Vumatel, Britelink, who knows??? They’re pathetic

I’m HORRIFIED at the unprofessional service that I have received, this company along with vumatel, opix or I happy fibre are the true bane of my existence.

I have already paid my pro rata fee upfront and booked my installation/activation day for today well in advance. 2 men came to my apartment and said that the infrastructure is SADV, which is also under the vumatel umbrella, yet no one will come and install and no one has offered a reasonable explanation as to why, I’ve emailed endlessly and no response.

A lady called me asking me for address as the people wanted to install and sue to their incompetence, got lost and I was called minutes later saying that they would not be installing because it is an SADV infrastructure, but surely you should be able to manoeuvre around that if you are all one company!!!!

I’m a freelancer and access to the internet is my bread and butter. I app**** for this last week Monday and a week later I’ve used over R2000,00 for data. This is disgusting!!!!!!!!!!!!