Extremely poor service

Item: BritelinkMCT
Rating: 1
Author: Carmel A

I've been trying to get my fibre reinstalled at the new property and to no avail. Their Technicians don't take the jobs, they keep tagging each other and no one keeps to their appointments. This is atrocious service from Vuma and Britelink.

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Replies (1)

BritelinkMCT's replyOfficial

21 Jan 2026, 15:24

Hi Carmel,

We sincerely apologise for the poor service and frustration you’ve experienced. This is not acceptable and has been escalated with both our team and Vuma for urgent intervention and resolution.

Thank you for bringing this to our attention.

BritelinkMCT's reply21 Jan 2026, 15:24

Official

Hi Carmel,

We sincerely apologise for the poor service and frustration you’ve experienced. This is not acceptable and has been escalated with both our team and Vuma for urgent intervention and resolution.

Thank you for bringing this to our attention.