1 reviews | Active since Jun 2013
Extremely Bad Service!
Let me start by saying, if I could give BriteLinkMCT a zero star rating, I would.
My Vumatel Fibre line has been down since the 3rd of July, I've called numerous times to find out what's going on with the line and it's always the same answer, "A technician will be in touch to schedule an appointment." Not once did I receive a call from BritelinkMCT, Vuma and Afrihost with an update. I've tried to escalate it numerous times, but it has no affect, I get told the same line, "A technician will be in touch to schedule an appointment." It's been 5 days now, I'm unable to work and it doesn't look like there's any effort to resolve the issue.
I've never experienced bad service like this before, they have no concept of customer service.
***
We sincerely apologize for the experience you have had with us thus far. We have attempted to contact you numerous times, but our calls have been hung up each time.
To resolve this issue, please email us at *** with the details of the account holder. This will allow us to assist you promptly.
Thank youThe BritelinkMCT Team
We sincerely apologize for the experience you have had with us thus far. We have attempted to contact you numerous times, but our calls have been hung up each time.
To resolve this issue, please email us at *** with the details of the account holder. This will allow us to assist you promptly.
Thank youThe BritelinkMCT Team