NZ
Noluthando Z
1 reviews | Active since Aug 2020
31 Jan 2025, 12:12
Disgusting customer service
Disgusting customer service. Do they know those agents that they talking to human being, I just received a call from this company. So sad that black people actually dislike they own. Can't even be civil. Now I have to wait forever to get a call and set up installation. Judging by the rates below, it won't be a smooth ride. I always thought the Vuma Fibre process was efficient. Now even the agent that sold me this product does not know how to get a hold of them. I'm appalled by such. It's just evil nje.
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Replies (1)BritelinkMCT's replyOfficial
03 Feb 2025, 11:05 Good day Noluthando,
Thank you for taking my call. Once again, we sincerely apologise for your experience - this is not the standard we strive to uphold.The relevant manager will be in touch with you as soon as possible to ensure that this issue is resolved.
Thank you for your patience.
Best regards,
The BritelinkMCT Team
Thank you for taking my call. Once again, we sincerely apologise for your experience - this is not the standard we strive to uphold.The relevant manager will be in touch with you as soon as possible to ensure that this issue is resolved.
Thank you for your patience.
Best regards,
The BritelinkMCT Team
BritelinkMCT's reply03 Feb 2025, 11:05
Official
Good day Noluthando,
Thank you for taking my call. Once again, we sincerely apologise for your experience - this is not the standard we strive to uphold.The relevant manager will be in touch with you as soon as possible to ensure that this issue is resolved.
Thank you for your patience.
Best regards,
The BritelinkMCT Team
Thank you for taking my call. Once again, we sincerely apologise for your experience - this is not the standard we strive to uphold.The relevant manager will be in touch with you as soon as possible to ensure that this issue is resolved.
Thank you for your patience.
Best regards,
The BritelinkMCT Team
