RL
Robby L
1 reviews | Active since Dec 2022
21 Dec 2022, 15:45
Call Agents wroking from home are terrible
Why do you call center agents call twice in 1 minute and regard that as an attempt? Anyway, I called them back and got through to an agent, who answered the call and has kept me holding since 15:25 , the time now is 15:43 , she's having a conversation there in her house and is not attending to work, they are having a fun time there while I hold.
This is mind-blowing honestly.
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Replies (2)RL
Robby L's updateReviewer Update
21 Dec 2022, 16:15Update 16:15
I have still been on hold. Been forwarded 4 times and the last lady made me give her my FSAN, the whole f**ing thing and then just hung up.
It obvious you people dont care because you know people dont have a choice but to deal with you but for the love of life, just TRY!
I have still been on hold. Been forwarded 4 times and the last lady made me give her my FSAN, the whole f**ing thing and then just hung up.
It obvious you people dont care because you know people dont have a choice but to deal with you but for the love of life, just TRY!
RL
Robby L's update21 Dec 2022, 16:15
Reviewer Update
Update 16:15
I have still been on hold. Been forwarded 4 times and the last lady made me give her my FSAN, the whole f**ing thing and then just hung up.
It obvious you people dont care because you know people dont have a choice but to deal with you but for the love of life, just TRY!
I have still been on hold. Been forwarded 4 times and the last lady made me give her my FSAN, the whole f**ing thing and then just hung up.
It obvious you people dont care because you know people dont have a choice but to deal with you but for the love of life, just TRY!
BritelinkMCT's replyOfficial
04 Jan 2023, 10:45Good day Mr. Lebotha
We are so sorry to hear about this.
Upper management has been notified of the issue.
Thank you
We are so sorry to hear about this.
Upper management has been notified of the issue.
Thank you
BritelinkMCT's reply04 Jan 2023, 10:45
Official
Good day Mr. Lebotha
We are so sorry to hear about this.
Upper management has been notified of the issue.
Thank you
We are so sorry to hear about this.
Upper management has been notified of the issue.
Thank you