MM
Michelle M
1 reviews | Active since Oct 2020
30 Aug 2024, 13:23
Britelink is unreachable
I am not even officially a client yet, and already I am not happy, I signed up for a Fibre Internet Subscription on Monday and I have already received the device, However, for some reason, they have 1 digit wrong on my Cellphone number on my application, I keep on calling Britelink, however, you cannot speak to a person and I have left 4 messages already, explaining my situation, NOBODY CALL ME BACK, I have also called Vuma that assured me that they have corrected my cellphone number with Britelink, yet, I just received another mail, saying a Maintenance call has failed.
This is not on and now I have to spend an entire weekend without connection, simply because nobody can rectify a digit on my contract.
Helpful (0)
Replies (1)0
Replies (1)BritelinkMCT's replyOfficial
30 Aug 2024, 14:12Good day Michelle,
We truly apologise for the experience you have had with us thus far.
Our team will be in contact with you to resolve this issue.
Thank you
The BritelinkMCT Team
We truly apologise for the experience you have had with us thus far.
Our team will be in contact with you to resolve this issue.
Thank you
The BritelinkMCT Team
BritelinkMCT's reply30 Aug 2024, 14:12
Official
Good day Michelle,
We truly apologise for the experience you have had with us thus far.
Our team will be in contact with you to resolve this issue.
Thank you
The BritelinkMCT Team
We truly apologise for the experience you have had with us thus far.
Our team will be in contact with you to resolve this issue.
Thank you
The BritelinkMCT Team
