MN
Mr. Nel

1 reviews | Active since Apr 2024

03 Jul 2024, 21:56

BAD SERVICE! CONFUSION!

Vumatel, Britelink, Afrihost,

For the past few weeks my Internet went off, on, off, on!

I was then phoned by Britelink & Afrihost a FEW TIMES.

I am in: 42 Max aMichaelis str. Montgomery Park. According to ALL 3 COMPANIES, Nr 47 Max Michaelis app**** for a new line. Simce then there was a BIG CONFUSION BETWEEN MY HOUSE NR 42 & new applicant nr 47. Mine get cut off all the time! Or someone is boikotting OUR LINE! I've been connected as Nr 42 for FIVE YEARS!

AGAIN TONIGHT MY INTERNET WAS CUT OFF! AGAIN SOME CONFUSION BETWEEN MY HOUSE NR 42 & THE NEW APPLICANT NR 47.

CAN THIS BE SORTED OUT FOR ONCE & FOR ALL. THIS CAUSES ME DAYS WITHOUT INTERNET WHICH I PAY FOR!

THEN I USE MY PHONE DATA WHICH ALREADY COST ME ANOTHER R500 EXTRA!

THIS IS RIDICULOUS! HOW CAN ANY PROFESSIONAL COMPANY BE CONFUSED BETWEEN 2 TOTALLY DIFFERENT ADDRESSES!

MY ID: *** 085

Kind Regards,

Hennie Nel Cell: ***

0
Replies (2)
BritelinkMCT
BritelinkMCT's reply04 Jul 2024, 08:29
Official
Good day Hennie

We truly apologise for the experience you have had thus far.
We will investigate this matter and make contact with you.

Thank you
The BritelinkMCT Team
BritelinkMCT
BritelinkMCT's reply04 Jul 2024, 09:28
Official
Good day Hennie

We tried to contact you regarding this but could not get hold of you.

Kind regards
The BritelinkMCT Team